TENAU Smart Elevator

Vertical transport solution tailored for clinical environments, prioritizing patient comfort, infection control, equipment maneuverability, and reliable operation.

  • Infection Control Design
  • Durable, High-Impact Materials
  • Reliable, Low-Downtime Operation
Tenau Elevator

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Product Overview

Intelligent customization redefines vertical transportation

Tenau Elevator

The Healthcare Elevator (a general term encompassing both patient and staff/service lifts) must be designed to withstand a punishing duty cycle while meeting strict clinical standards. The design must accommodate the specific logistical needs of a hospital: moving large food carts, linen trolleys, bulk supplies, and hazardous waste, in addition to patients and staff. The car's interior materials are chosen not just for aesthetics but for their ability to resist damage from impacts (rolling carts, oxygen tanks) and their chemical resistance to hospital-grade disinfectants.

Infection control is a paramount concern. Surfaces often incorporate silver-ion or copper-based anti-microbial coatings. Flooring is typically seamless, non-slip vinyl or rubber to simplify cleaning. The control panels are often large, accessible, and designed to be operated by a foot or elbow (using large buttons) to maintain sterility. Furthermore, service elevators may be designated to segregate 'clean' (food, linens) from 'dirty' (waste, biohazard) materials flow, requiring distinct car finishes and access control.

CE Certification
ISO 9001
60+ Countries
40 years of Experience

Basic Product Parameters

Diverse options to meet the needs of different families

FinishesStainless Steel, Anti-Microbial Laminates, Seamless Flooring
Car ProtectionFull-Height Bumper System (Horizontal Rails)
Access ControlKey-Card or Code Entry for Service/Staff Lifts
Door OperationRobust, High-Cycle Door Drives
Floor ProtectionNon-Slip, Chemical-Resistant Rubber or Vinyl
VentilationHigh-Volume Air Movement (HEPA optional)

Product Advantages

Why choose Tenau elevators?

Supports Strict Infection Protocols

Non-porous, anti-microbial surfaces and seamless flooring prevent the accumulation of bacteria and make decontamination rapid and effective.

Minimizes Facility Operational Downtime

Built with heavy-duty components designed for constant use, ensuring reliable 24/7 operation essential for a functioning hospital.

Product Features

Innovative technology, superior experience

  • Hands-Free Call Buttons: Buttons outside the car can be activated with a simple wave (touchless technology) to minimize cross-contamination risk.
  • Integrated Weighing System: Monitors the car's load and prevents over-capacity operation, but also aids in dispatching by prioritizing lighter loads during peak times.
  • Service Mode Segregation: Dedicated modes (e.g., Linen, Food, Waste) that temporarily restrict the lift's use to a specific floor route for logistical efficiency.
Tenau Elevator

Product Comparison

CharacteristicHealthcare Service ElevatorCommercial Freight Elevator
Ride QualitySmooth (Must protect sensitive supplies/carts)Rougher (Focus on moving pallets/heavy equipment)
Hygiene StandardClinical-grade, chemical resistance is mandatoryIndustrial-grade, minimal hygiene focus
Door CyclesHigh-frequency operation (24/7 logistics)Moderate frequency (Loading/unloading shifts)
SpeedOften high-speed (Critical logistics flow)Moderate (Focused on controlled, heavy lifting)
Interior FocusDamage-resistant, easy to wipe downAbrasion-resistant, heavy steel construction

Installation Process

Standardized installation, efficient and worry-free

1. Site Inspection (1-3 days)

Professional engineers will visit your site to measure and assess the building structure and power supply conditions, and provide feasibility analysis and preliminary solutions.

2. Solution Design (3-5 days)

We offer customized design solutions based on client needs, including elevator specifications, interior design style, and installation location, and provide 3D renderings.

3. Shaft Preparation Guidance

Provide detailed shaft construction drawings and technical guidance to ensure that the civil engineering meets the installation requirements.

4. Equipment Installation (3-7 days)

A professional installation team will carry out on-site construction and modular assembly to minimize the impact on residential life.

5. Debugging and Testing (1-2 days)

Comprehensive system debugging and safety performance testing were conducted to ensure that all indicators met international standards.

6. Use Training + Delivery

Operation training, document handover, activation of remote monitoring service, and formal delivery for use.

Application Scenarios

Suitable for a variety of residential environments

Logistics and Supply Chain Management

Designated service elevators move bulk supplies, medical devices, pharmacy stock, and prepared meals to various departments efficiently.

Laboratories and Research Facilities

Transports sensitive research equipment, specimens, and hazardous chemicals between lab floors and storage areas under controlled conditions.

Factors To Consider When Choosing Elevator

Comprehensive assessment, wise choice

Technical Factors

  • Door Robustness: Specifying heavy-duty door drives and track systems that can reliably handle the high volume of opening/closing cycles inherent to a service lift.
  • Vertical Transport Strategy: Defining the number, speed, and location of elevators based on a detailed simulation of the hospital's expected traffic flow (patient vs. staff vs. service).
  • Vibration Monitoring: Implementing sensors to continuously monitor for vibrations that could indicate maintenance issues or cause discomfort for passengers.

Usage Factors

  • Staff Training: Ensuring all staff (nurses, orderlies, logistics) are fully trained on using the emergency modes (HES), loading procedures, and specialized lift controls.
  • Life-Cycle Cost: Prioritizing long-lasting, durable materials and easily sourced components to minimize the total cost of ownership over the elevator's 20-30 year lifespan.
  • Planned Maintenance: Scheduling all non-critical maintenance and inspections during the hospital's lowest traffic hours (e.g., late night) to ensure minimal disruption to care.

Frequently Asked Questions

Questions you may be interested in

How often do healthcare elevators need maintenance?

Due to their heavy usage (often 24/7), monthly or bi-weekly preventative maintenance is common. Critical components are inspected much more frequently than in a standard office building elevator.

Can the air be filtered?

Yes, many modern healthcare lifts offer integrated HEPA filtration systems within the car ventilation to clean the air, which is a significant factor in isolation wards.

Why are the doors so wide?

The doors must be wide enough (usually 1.1 m to 1.2 m) to allow rapid, unimpeded passage of hospital beds, which are significantly wider than wheelchairs or standard gurneys.

About Company

Intelligent elevator systems are redefining the industry model.

Smart Customization

Tenau Elevator continues to create value that exceeds customer expectations, meeting higher customer needs through high-end customization services and realizing customized solutions such as self-configuration and personalized decoration.

Smart Manufacturing

Leveraging Industry 4.0 manufacturing systems, Tenau Elevator has implemented intelligent production and quality traceability systems to ensure product quality and controllable management.

Intelligent Interaction

Beyond just passenger space, the Tenau elevator will integrate more intelligent interactive experiences, making it fun, entertaining, and interactive.

Intelligent Services

By leveraging the internet and the Internet of Things to establish an intelligent service system, Tenau Elevator will provide customers with remote services anytime, anywhere to solve user problems.

Our Commitment

Tenau Elevator (China) Co., Ltd. is professional China Healthcare Elevator manufacturers and Healthcare Elevator company, dedicated to providing customized solutions for the market and our customers. While markets, applications, and customers vary, we share a unique philosophy that guides our clients to success. We will respond promptly and patiently to any customer questions or feedback; we will respond promptly to any customer inquiries with more professional and reasonable prices; for any new product requests, we will engage in professional communication with our clients, listen to their opinions, and provide useful suggestions for product development; and for any customer orders, we will complete them quickly and with high quality. We offer Healthcare Elevator for sale.

We are committed to solving every problem, no matter how mundane it may seem. We will always work with you. You will find that we speak your language and understand your technical issues. This is why we have been able to successfully cooperate with clients from nearly 60 countries for many years.

Get Free Elevator Design Solutions

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