TENAU Smart Elevator

High-capacity vertical transport engineered for the smooth, safe, and hygienic movement of patients, beds, and staff in critical healthcare settings.

  • Clinical-Grade Ride Quality
  • Wide Door and Cab Dimensions
  • Anti-Microbial Interior Finishes
Tenau Elevator

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Product Overview

Intelligent customization redefines vertical transportation

Tenau Elevator

The Public Hospital Elevator is a critical component of medical infrastructure, designed to accommodate the complex requirements of patient care, which includes the transport of patients on hospital beds, gurneys, and accompanying life-support equipment. These lifts are structurally robust and feature large car dimensions, typically a minimum of 1600 kg capacity and sufficient depth (≈2.4 m) to allow for the turning radius of a bed. The smooth ride quality is achieved using advanced gearless traction drives and closed-loop control systems, which minimize acceleration jerk to ensure patient comfort and prevent damage to sensitive medical apparatus.

A core design focus is hygiene and reliability. Interiors use non-porous, chemical-resistant materials (e.g., stainless steel, specialized laminates) that withstand frequent, rigorous cleaning with hospital-grade disinfectants. Operationally, these elevators incorporate Hospital Emergency Service (HES) controls, allowing authorized staff to quickly commandeer the car for time-sensitive medical transfers, overriding all public calls. Their high duty cycle and essential nature demand rapid response and dedicated maintenance protocols to ensure minimal operational downtime.

CE Certification
ISO 9001
60+ Countries
40 years of Experience

Basic Product Parameters

Diverse options to meet the needs of different families

Rated Load1600 kg – 2500 kg
Min. Car Depth2400 mm (For Hospital Beds)
Speed1.0 m/s – 3.5 m/s (Varies by building height)
Door Clear WidthMinimum 1100 mm (Wide Side-Opening)
Leveling Accuracy±3 mm (Required for Gurney/Bed Transfer)
Drive SystemGearless Traction (MRL common)

Product Advantages

Why choose Tenau elevators?

Enhances Patient Safety and Comfort

Precision leveling and minimal-jerk acceleration protect fragile or recovering patients from sudden movements, reducing transfer risk.

Supports Critical Infection Control

Non-porous, chemically resistant interior finishes and integrated ventilation systems facilitate effective decontamination and prevent pathogen accumulation.

Product Features

Innovative technology, superior experience

  • Dedicated Emergency Service: Key-activated HES control allows staff to bypass all hall and car calls for critical patient movement.
  • Heavy-Duty Bumper Rails: Integrated stainless steel or polymer bumper rails protect the car interior walls from damage caused by rolling beds and equipment.
  • Full-Height Door Sensors: High-density light curtains span the entire doorway, immediately reopening the doors upon sensing any obstruction, regardless of height.
Tenau Elevator

Product Comparison

CharacteristicPublic Hospital Elevator (Patient)Standard Commercial Passenger Elevator
Load CapacityHigh (1600 kg minimum)Medium (Typically 1000 kg max)
Car Size DriverAccommodates Hospital Beds and EquipmentOptimized for Standing Passenger Density
Ride QualityExtremely Smooth (Low Jerk Rate)Standard Passenger Comfort
Door CycleFaster Opening Speed (High Throughput)Standard Speed
Interior FocusHygiene, Impact Resistance, Clinical FunctionAesthetics, Luxury Finish

Installation Process

Standardized installation, efficient and worry-free

1. Site Inspection (1-3 days)

Professional engineers will visit your site to measure and assess the building structure and power supply conditions, and provide feasibility analysis and preliminary solutions.

2. Solution Design (3-5 days)

We offer customized design solutions based on client needs, including elevator specifications, interior design style, and installation location, and provide 3D renderings.

3. Shaft Preparation Guidance

Provide detailed shaft construction drawings and technical guidance to ensure that the civil engineering meets the installation requirements.

4. Equipment Installation (3-7 days)

A professional installation team will carry out on-site construction and modular assembly to minimize the impact on residential life.

5. Debugging and Testing (1-2 days)

Comprehensive system debugging and safety performance testing were conducted to ensure that all indicators met international standards.

6. Use Training + Delivery

Operation training, document handover, activation of remote monitoring service, and formal delivery for use.

Application Scenarios

Suitable for a variety of residential environments

Emergency Room (ER) and Surgery Suites

Rapid, reliable vertical transport of trauma patients and surgical teams between the emergency entrance, operating rooms, and Intensive Care Units (ICU).

Inter-Ward Patient Transfers

Smooth movement of patients in beds or gurneys between diagnosis centers (e.g., Radiology) and treatment or recovery wards.

Factors To Consider When Choosing Elevator

Comprehensive assessment, wise choice

Technical Factors

  • Door Opening Sequence: Programming the door opening and closing times to provide sufficient, unhurried time for staff to maneuver bulky equipment safely.
  • Backup Power Integration: Ensuring the elevator is seamlessly connected to the hospital's emergency generator system to guarantee operation during power failures.
  • Acoustic Dampening: Implementing noise and vibration reduction measures to maintain a quiet, therapeutic environment for patients.

Usage Factors

  • Staff Training Protocols: Establishing clear, mandatory training for medical staff on the correct use of HES, load limits, and car segregation policies.
  • Maintenance Response SLA: Securing a Service Level Agreement (SLA) with guaranteed, extremely rapid response times (e.g., within 30 minutes) for critical operational failures.
  • Traffic Segregation Policy: Implementing a policy to restrict visitor and administrative traffic to designated passenger lifts, keeping the patient lifts clear for clinical use.

Frequently Asked Questions

Questions you may be interested in

What is the standard minimum size for a patient elevator?

Standard industry size is typically 1.6 m wide by 2.4 m deep, necessary to accommodate the length and rotation of a hospital bed with an accompanying crew.

Why is leveling accuracy so important?

Precise leveling (within 3 mm) prevents the formation of a trip hazard lip between the car floor and the landing floor, which is critical when wheeling gurneys or beds with small casters.

Can they be used for freight?

While structurally capable, patient elevators are ideally reserved for patients. Hospitals typically utilize separate, dedicated service or goods lifts for logistical freight (food, laundry, waste) to maintain hygiene and traffic flow.

About Company

Intelligent elevator systems are redefining the industry model.

Smart Customization

Tenau Elevator continues to create value that exceeds customer expectations, meeting higher customer needs through high-end customization services and realizing customized solutions such as self-configuration and personalized decoration.

Smart Manufacturing

Leveraging Industry 4.0 manufacturing systems, Tenau Elevator has implemented intelligent production and quality traceability systems to ensure product quality and controllable management.

Intelligent Interaction

Beyond just passenger space, the Tenau elevator will integrate more intelligent interactive experiences, making it fun, entertaining, and interactive.

Intelligent Services

By leveraging the internet and the Internet of Things to establish an intelligent service system, Tenau Elevator will provide customers with remote services anytime, anywhere to solve user problems.

Our Commitment

Tenau Elevator (China) Co., Ltd. is professional China Public Hospital Elevator manufacturers and Public Hospital Elevator company, dedicated to providing customized solutions for the market and our customers. While markets, applications, and customers vary, we share a unique philosophy that guides our clients to success. We will respond promptly and patiently to any customer questions or feedback; we will respond promptly to any customer inquiries with more professional and reasonable prices; for any new product requests, we will engage in professional communication with our clients, listen to their opinions, and provide useful suggestions for product development; and for any customer orders, we will complete them quickly and with high quality. We offer Public Hospital Elevator for sale.

We are committed to solving every problem, no matter how mundane it may seem. We will always work with you. You will find that we speak your language and understand your technical issues. This is why we have been able to successfully cooperate with clients from nearly 60 countries for many years.

Get Free Elevator Design Solutions

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