TENAU Smart Elevator
Elevator dedicated for use by visitors, non-critical staff, and ambulatory patients within a hospital, often separated from the main patient/service banks.
- High Traffic Capacity
- Aesthetic and Calming Design
- Speed Optimized for Wait Time
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Product Overview
Intelligent customization redefines vertical transportation
The Hospital Passenger Elevator is functionally similar to a standard commercial passenger elevator but operates within a highly regulated medical environment. Its primary role is to serve visitors and ambulatory staff (not moving beds), ensuring they do not clog the critical patient and service lifts. These elevators are usually positioned near the main lobby, public clinics, and administrative areas.
While they do not require the extreme size or ride-smoothness of a Patient Lift, they must still adhere to higher standards than a typical office lift: strict accessibility compliance (ADA/AODA), durable and easy-to-clean finishes (anti-microbial options common), and integration with the hospital's emergency power system. The aesthetic design is often focused on being calming and informative, using clear wayfinding signage and lighting that reduces stress for guests. In multi-story hospitals, these are often the fastest elevators in the building to minimize visitor wait times.
Basic Product Parameters
Diverse options to meet the needs of different families
| Use Case | Visitor and Ambulatory Staff Transport |
| Capacity | 1150 kg – 1350 kg (Standard Passenger Load) |
| Aesthetic | Focus on Cleanliness, Comfort, and Wayfinding |
| Safety | Standard Passenger Safety + Emergency Power |
| Door Time | Optimized for High Volume (Faster than Patient Lifts) |
| Separation | Physically and Functionally Separate from Patient Lifts |
Product Advantages
Why choose Tenau elevators?
Improves Visitor Experience
By providing fast, clean, and easily accessible transport, it reduces visitor frustration and helps them navigate the complex hospital environment quickly.
Maintains Patient Privacy
Separating public traffic prevents visitors from accidentally viewing sensitive patient transfers, preserving privacy and dignity.
Product Features
Innovative technology, superior experience
- Digital Information Displays: Screens inside the car display up-to-date hospital information, visitor policies, or clinic hours.
- Foot-Level Call Buttons: Lower-level buttons or sensors allow users to call the car without using their hands, offering a subtle hygiene benefit.
- Peak Hour Management: The control system is programmed to anticipate morning/afternoon peak visitation hours and dynamically adjust dispatch to minimize waits.
Product Comparison
| Characteristic | Hospital Passenger Elevator | Hospital Patient Elevator |
| Load Priority | Passenger count/throughput | Weight of bed/gurney/staff |
| Car Size Driver | Peak flow efficiency | Clinical equipment dimensions |
| Hygiene Protocol | Frequent public cleaning, durable finishes | Clinical-grade, chemical-resistant, anti-microbial surfaces |
| Emergency Mode | Fire Service Phase I & II | Fire Service + Hospital Emergency Service (HES) |
| Speed | Fast (Prioritizes travel time) | Moderate (Prioritizes smooth ride) |
Installation Process
Standardized installation, efficient and worry-free
1. Site Inspection (1-3 days)
Professional engineers will visit your site to measure and assess the building structure and power supply conditions, and provide feasibility analysis and preliminary solutions.
2. Solution Design (3-5 days)
We offer customized design solutions based on client needs, including elevator specifications, interior design style, and installation location, and provide 3D renderings.
3. Shaft Preparation Guidance
Provide detailed shaft construction drawings and technical guidance to ensure that the civil engineering meets the installation requirements.
4. Equipment Installation (3-7 days)
A professional installation team will carry out on-site construction and modular assembly to minimize the impact on residential life.
5. Debugging and Testing (1-2 days)
Comprehensive system debugging and safety performance testing were conducted to ensure that all indicators met international standards.
6. Use Training + Delivery
Operation training, document handover, activation of remote monitoring service, and formal delivery for use.
Application Scenarios
Suitable for a variety of residential environments
Main Lobby to Ward Access
Carries visitors directly from the main entrance to the patient wards, typically during designated visiting hours.
Staff Access to Administrative Areas
Used by administrative staff and non-critical personnel to access offices, cafeterias, and meeting rooms, separate from clinical areas.
Factors To Consider When Choosing Elevator
Comprehensive assessment, wise choice
Technical Factors
- Door Dwell Time: Tuning the time the doors remain open to balance the need for fast throughput against the necessity for accessibility compliance.
- Traffic Simulation: Using a computer model to simulate visitor traffic over a day to ensure the specified number of elevators and speed can handle peak flow without excessive wait times.
- Acoustic Design: Designing the car interior to minimize ambient noise and echo, making the voice annunciation and intercom clear.
Usage Factors
- Security Integration: Interfacing the lift with the hospital's security system to prevent access to unauthorized floors, especially after visiting hours.
- Vandalism Resistance: Specifying finishes and control panels that are resistant to scratching and vandalism, common in high-traffic public areas.
- After-Hours Protocol: Programming the elevators to consolidate service to a single or reduced number of cars after peak hours to save energy and provide security.
Frequently Asked Questions
Questions you may be interested in
Yes, most jurisdictions require a portion of the passenger elevators to be connected to the emergency generator to allow for vertical evacuation during an incident.
It can be used for public/visitor service, but it cannot be modified to meet the size, load, and ride-quality requirements of a dedicated Patient Elevator.
Many new or upgraded models include touchless call buttons in the lobbies and/or the car interior to enhance public hygiene standards.
About Company
Intelligent elevator systems are redefining the industry model.
Smart Customization
Tenau Elevator continues to create value that exceeds customer expectations, meeting higher customer needs through high-end customization services and realizing customized solutions such as self-configuration and personalized decoration.
Smart Manufacturing
Leveraging Industry 4.0 manufacturing systems, Tenau Elevator has implemented intelligent production and quality traceability systems to ensure product quality and controllable management.
Intelligent Interaction
Beyond just passenger space, the Tenau elevator will integrate more intelligent interactive experiences, making it fun, entertaining, and interactive.
Intelligent Services
By leveraging the internet and the Internet of Things to establish an intelligent service system, Tenau Elevator will provide customers with remote services anytime, anywhere to solve user problems.
Our Commitment
Tenau Elevator (China) Co., Ltd. is professional China Hospital Passenger Elevator manufacturers and Hospital Passenger Elevator company, dedicated to providing customized solutions for the market and our customers. While markets, applications, and customers vary, we share a unique philosophy that guides our clients to success. We will respond promptly and patiently to any customer questions or feedback; we will respond promptly to any customer inquiries with more professional and reasonable prices; for any new product requests, we will engage in professional communication with our clients, listen to their opinions, and provide useful suggestions for product development; and for any customer orders, we will complete them quickly and with high quality. We offer Hospital Passenger Elevator for sale.
We are committed to solving every problem, no matter how mundane it may seem. We will always work with you. You will find that we speak your language and understand your technical issues. This is why we have been able to successfully cooperate with clients from nearly 60 countries for many years.
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