TENAU Smart Elevator

Specialized vertical transport system designed for healthcare environments, focused on high capacity, hygiene, smooth ride quality, and accommodating medical equipment like stretchers and hospital beds.

  • High Load Capacity
  • Emergency Priority Service
  • Anti-Bacterial Surfaces
Tenau Elevator

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Product Overview

Intelligent customization redefines vertical transportation

Tenau Elevator

A Medical Elevator, often referred to as a hospital or clinical elevator, is engineered to meet the stringent demands of healthcare facilities. Unlike standard passenger elevators, these units require specific dimensions to accommodate hospital beds (including traction beds), gurneys, and accompanying medical staff/equipment. The primary focus is on functionality that supports patient care: extremely smooth acceleration and deceleration to prevent patient discomfort or injury (especially post-surgery), high reliability for critical service (e.g., transporting organs, emergency surgery teams), and compliance with strict hygiene standards.

The drive system is typically MRL (Machine Room Less) gearless traction for precision and space efficiency, often featuring closed-loop vector control to ensure precise leveling with the floor, preventing trip hazards for rolling equipment. Interior finishes must be non-porous, highly durable, and resistant to hospital-grade cleaning agents. Door openings are wider and taller than standard elevators to allow quick, unhindered movement of large medical beds.

CE Certification
ISO 9001
60+ Countries
40 years of Experience

Basic Product Parameters

Diverse options to meet the needs of different families

Car DimensionsMinimum 1.6m wide × 2.4m deep (Stretcher Size)
Rated Load1600 kg – 2500 kg (3500 – 5500 lbs)
SpeedUp to 3.5 m/s (In tall hospital towers)
Door TypeWider, Side-Opening (Minimum 1.1m or 1.2m clear opening)
Leveling Accuracy±3 mm (Required for Gurneys/Beds)
Interior FinishStainless Steel, Laminate with Anti-Microbial Coatings

Product Advantages

Why choose Tenau elevators?

Enhances Patient Safety and Comfort

Ultra-smooth ride and accurate leveling minimize jolts, which is crucial for patients in fragile or critical conditions, reducing the risk of complications.

Optimizes Clinical Throughput

High-speed, high-capacity, and wide doors reduce the time required to move patients between surgical theaters, ICU, and recovery, improving overall facility efficiency.

Product Features

Innovative technology, superior experience

  • Full Height Door Protection: Doors are equipped with a non-contact, full-height light curtain sensor array to prevent doors from closing on personnel or equipment moving slowly.
  • Bumper Rails: Integrated, heavy-duty stainless steel bumper rails protect the car interior walls from damage caused by rolling beds and gurneys.
  • Hospital Emergency Service (HES): A key-activated feature that allows medical staff to take control of the elevator, bypassing normal calls for urgent transport.
Tenau Elevator

Product Comparison

CharacteristicMedical ElevatorStandard Commercial Passenger Elevator
Load CapacityHigh (1600 kg minimum)Medium (Typically 1000 kg max)
Car SizeDeep and Wide (Accommodates beds)Square or Rectangular (Focus on standing passengers)
Ride QualityExtremely Smooth Acceleration/DecelerationStandard comfort level (Smoother than freight)
SpeedOften High Speed (Crucial for time-sensitive services)Moderate to High
HygieneAnti-Microbial Surfaces, Easy-to-Clean MaterialsStandard Laminates/Finishes

Installation Process

Standardized installation, efficient and worry-free

1. Site Inspection (1-3 days)

Professional engineers will visit your site to measure and assess the building structure and power supply conditions, and provide feasibility analysis and preliminary solutions.

2. Solution Design (3-5 days)

We offer customized design solutions based on client needs, including elevator specifications, interior design style, and installation location, and provide 3D renderings.

3. Shaft Preparation Guidance

Provide detailed shaft construction drawings and technical guidance to ensure that the civil engineering meets the installation requirements.

4. Equipment Installation (3-7 days)

A professional installation team will carry out on-site construction and modular assembly to minimize the impact on residential life.

5. Debugging and Testing (1-2 days)

Comprehensive system debugging and safety performance testing were conducted to ensure that all indicators met international standards.

6. Use Training + Delivery

Operation training, document handover, activation of remote monitoring service, and formal delivery for use.

Application Scenarios

Suitable for a variety of residential environments

Surgical and Emergency Transport

Used for rapid, smooth transport of patients and surgical teams between the Emergency Room (ER), operating theaters, and Intensive Care Units (ICU).

Maternity and Rehabilitation Wards

Ensures comfortable, stress-free movement for new mothers, patients in traction, or those undergoing physical therapy in wheelchairs.

Factors To Consider When Choosing Elevator

Comprehensive assessment, wise choice

Technical Factors

  • Buffer Zone Depth: Ensuring the pit and overhead clearances meet the required standards for the rated load and speed, especially for high-rise hospital towers.
  • Power Reliability: Integration with the hospital's emergency generator system to ensure uninterrupted power supply for critical elevator banks.
  • Destination Control System: Implementing a system that groups passenger calls and optimizes elevator movement to reduce waiting times in high-traffic areas.

Usage Factors

  • Bed Accessibility: Mocking up the largest hospital bed/stretcher intended for use to confirm it can be easily rotated and maneuvered within the car and through the doorway.
  • Maintenance Response Time: Securing a service contract that guarantees extremely fast response times (e.g., 30 minutes) for any critical elevator outage.
  • Noise Reduction: Specifying acoustic dampening for the machine components and car walls to maintain a quiet environment crucial for patient rest.

Frequently Asked Questions

Questions you may be interested in

What is 'Hospital Emergency Service'?

HES (or Fireman's Service Phase II, applied to medical) allows authorized medical personnel with a key to commandeer the elevator, overriding all other calls to ensure immediate transport of critical resources or patients.

Why do medical elevators need to be so smooth?

A smooth ride minimizes the acceleration forces (jerk) that could impact sensitive medical equipment, disturb surgical patients, or complicate procedures being performed during transport.

Are the cars pressurized?

While not typically pressurized, some specialty cars (e.g., isolation units) may feature dedicated HEPA filtration and negative pressure capabilities to prevent the spread of airborne pathogens.

About Company

Intelligent elevator systems are redefining the industry model.

Smart Customization

Tenau Elevator continues to create value that exceeds customer expectations, meeting higher customer needs through high-end customization services and realizing customized solutions such as self-configuration and personalized decoration.

Smart Manufacturing

Leveraging Industry 4.0 manufacturing systems, Tenau Elevator has implemented intelligent production and quality traceability systems to ensure product quality and controllable management.

Intelligent Interaction

Beyond just passenger space, the Tenau elevator will integrate more intelligent interactive experiences, making it fun, entertaining, and interactive.

Intelligent Services

By leveraging the internet and the Internet of Things to establish an intelligent service system, Tenau Elevator will provide customers with remote services anytime, anywhere to solve user problems.

Our Commitment

Tenau Elevator (China) Co., Ltd. is professional China Medical Elevator manufacturers and Medical Elevator company, dedicated to providing customized solutions for the market and our customers. While markets, applications, and customers vary, we share a unique philosophy that guides our clients to success. We will respond promptly and patiently to any customer questions or feedback; we will respond promptly to any customer inquiries with more professional and reasonable prices; for any new product requests, we will engage in professional communication with our clients, listen to their opinions, and provide useful suggestions for product development; and for any customer orders, we will complete them quickly and with high quality. We offer Medical Elevator for sale.

We are committed to solving every problem, no matter how mundane it may seem. We will always work with you. You will find that we speak your language and understand your technical issues. This is why we have been able to successfully cooperate with clients from nearly 60 countries for many years.

Get Free Elevator Design Solutions

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