TENAU Smart Elevator
Passenger transport optimized for ease of use with luggage and trolleys in large terminal buildings, focusing on accessibility and coordinated flow.
- Wide Entry and Step Dimensions
- Seamless Integration with Moving Walkways
- High Reliability for Schedule Adherence
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Product Overview
Intelligent customization redefines vertical transportation
Airport Escalators are designed to move passengers efficiently, focusing on the specific challenges presented by luggage, carts, and the need for schedule adherence. They typically feature the widest standard step size (1000 mm) and often operate at a controlled, moderate speed (0.5 m/s) to ensure passengers can safely step on and off while handling bags. The aesthetics are important, prioritizing bright, clean, and highly visible finishes to aid wayfinding in the often-complex terminal layouts.
Safety is critical, with emphasis placed on the transition areas to mitigate the risk of trips or falls related to wheeled luggage. The comb plates and step grooves are engineered to prevent small wheels from snagging. Unlike shopping malls, airport escalators are often grouped in banks that coordinate with adjacent Moving Walkways (travelators) to manage the integrated horizontal and vertical movement across vast terminal distances. They are generally equipped with automatic start/stop features to save energy during non-peak flight periods.
Basic Product Parameters
Diverse options to meet the needs of different families
| Step Width | 1000 mm (Largest Standard) |
| Running Speed | 0.5 m/s (Controlled for Luggage Safety) |
| Aesthetic Finish | Bright, Clean, Highly Visible Wayfinding |
| Safety Feature | Step-to-Comb Plate Geometry Optimized for Wheels |
| Duty Cycle | High, but Intermittent (Peak Flight Times) |
| Integration | Designed to Match Speed of Adjacent Moving Walkways |
Product Advantages
Why choose Tenau elevators?
Safe for Travelers with Luggage
Controlled speed and wide steps provide a stable, spacious platform, improving safety for passengers handling large or multiple pieces of baggage.
Guaranteed Operational Reliability
Minimizes downtime risk, which is essential to prevent delays and missed connections for passengers moving between gates or terminal sections.
Product Features
Innovative technology, superior experience
- Integrated Lighting for Steps: Strong step-edge lighting helps passengers clearly see the boundary between the moving step and the stationary landing.
- Remote Diagnostic Capabilities: Allows airport operations to remotely monitor the health and operational status of the escalator fleet, anticipating maintenance needs.
- Enhanced Skirt Safety Switches: Highly sensitive safety switches along the skirt panel detect foreign objects or excessive friction, reducing the risk of entrapment.
Product Comparison
| Characteristic | Airport Escalator | High-Traffic Retail Escalator |
| Primary User | Travelers with Luggage Carts | Shoppers with Bags, Strollers |
| Speed Driver | Safety for Wheeled Objects (Slower) | Passenger Throughput (Faster acceptable) |
| Layout Focus | Connecting Security/Gates/Walkways | Connecting Retail Levels, Visual Exposure |
| Cleaning Priority | Removal of Sand/Salt/Debris from Steps | Removal of Dust/Spills, Aesthetic Cleanliness |
| Operation | Often Reversible for Peak Departure/Arrival Flows | Less Frequently Reversed |
Installation Process
Standardized installation, efficient and worry-free
1. Site Inspection (1-3 days)
Professional engineers will visit your site to measure and assess the building structure and power supply conditions, and provide feasibility analysis and preliminary solutions.
2. Solution Design (3-5 days)
We offer customized design solutions based on client needs, including elevator specifications, interior design style, and installation location, and provide 3D renderings.
3. Shaft Preparation Guidance
Provide detailed shaft construction drawings and technical guidance to ensure that the civil engineering meets the installation requirements.
4. Equipment Installation (3-7 days)
A professional installation team will carry out on-site construction and modular assembly to minimize the impact on residential life.
5. Debugging and Testing (1-2 days)
Comprehensive system debugging and safety performance testing were conducted to ensure that all indicators met international standards.
6. Use Training + Delivery
Operation training, document handover, activation of remote monitoring service, and formal delivery for use.
Application Scenarios
Suitable for a variety of residential environments
Airside Concourse Connections
Moves passengers between different arrival and departure levels within the secure airside area of a terminal.
Customs and Immigration Areas
Manages the flow of arriving international passengers, often moving them from the jetway level down to the inspection halls.
Factors To Consider When Choosing Elevator
Comprehensive assessment, wise choice
Technical Factors
- Pit Sealing and Drainage: Ensuring the pit is effectively sealed and drained to protect components from water, de-icing chemicals, and debris tracked in from the outside.
- Step Flatness Tolerance: Requiring tight tolerances on step flatness to minimize vibration and increase stability for passengers standing with luggage.
- Corrosion-Resistant Components: Specifying galvanized or stainless steel components for the truss and internal parts, especially in coastal or humid airport locations.
Usage Factors
- Security Monitoring: Integrating CCTV surveillance and proximity monitoring to prevent unattended luggage and monitor passenger behavior for security threats.
- Scheduled Reversibility: Programming the escalator direction to automatically reverse based on flight schedules (e.g., in-bound or out-bound peak traffic times).
- Public Guidance Signage: Installing clear, bright, and multilingual signage warning passengers to hold the handrail and mind their luggage.
Frequently Asked Questions
Questions you may be interested in
Official policy often prohibits standard carts due to tipping risk. Airport escalators are designed for rolling suitcases and carry-ons, but moving walkways are the preferred system for heavy or unstable carts.
The standard speed of 0.5 m/s is preferred for airports because it balances throughput with the passenger safety needs of those handling luggage or children.
Yes, a portion of the escalators and all moving walkways must be connected to the airport's emergency power to ensure continuity of passenger flow and evacuation capability.
About Company
Intelligent elevator systems are redefining the industry model.
Smart Customization
Tenau Elevator continues to create value that exceeds customer expectations, meeting higher customer needs through high-end customization services and realizing customized solutions such as self-configuration and personalized decoration.
Smart Manufacturing
Leveraging Industry 4.0 manufacturing systems, Tenau Elevator has implemented intelligent production and quality traceability systems to ensure product quality and controllable management.
Intelligent Interaction
Beyond just passenger space, the Tenau elevator will integrate more intelligent interactive experiences, making it fun, entertaining, and interactive.
Intelligent Services
By leveraging the internet and the Internet of Things to establish an intelligent service system, Tenau Elevator will provide customers with remote services anytime, anywhere to solve user problems.
Our Commitment
Tenau Elevator (China) Co., Ltd. is professional China Airport Escalator manufacturers and Airport Escalator company, dedicated to providing customized solutions for the market and our customers. While markets, applications, and customers vary, we share a unique philosophy that guides our clients to success. We will respond promptly and patiently to any customer questions or feedback; we will respond promptly to any customer inquiries with more professional and reasonable prices; for any new product requests, we will engage in professional communication with our clients, listen to their opinions, and provide useful suggestions for product development; and for any customer orders, we will complete them quickly and with high quality. We offer Airport Escalator for sale.
We are committed to solving every problem, no matter how mundane it may seem. We will always work with you. You will find that we speak your language and understand your technical issues. This is why we have been able to successfully cooperate with clients from nearly 60 countries for many years.
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