TENAU Smart Elevator
Extra-heavy-duty vertical transport designed for steep, high-rise, continuous operation in underground mass transit environments, prioritizing reliability and public safety.
- Extreme Rise and Structural Strength
- All-Weather and Environmental Resistance
- Redundant Safety Systems
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Product Overview
Intelligent customization redefines vertical transportation
The Metro/Subway Escalator is the quintessential heavy-duty machine, engineered to operate reliably 20-24 hours a day, handling millions of riders per year. They frequently cover immense vertical distances in deep tunnel or station structures, often exceeding 25 meters of vertical rise. The sheer weight and required power necessitate massive, oversized motors, gearboxes, and reinforced truss structures to manage the constant load and high starting torque. Environmental resilience is a major factor, as they must withstand dust, debris, moisture, and, in some locations, extreme temperature fluctuations.
Public safety under high-crowd conditions is paramount. The braking systems are highly redundant, incorporating specialized overspeed governors and anti-reversal devices that are crucial for long, steep units. Maintenance access is often complicated by underground tunnels, requiring specialized design features for ease of component replacement and lubrication. Due to the high-density usage, the focus shifts entirely from aesthetic finish to functionality, resilience, and safety.
Basic Product Parameters
Diverse options to meet the needs of different families
| Vertical Rise | Up to 100+ meters (Specialized) |
| Running Speed | 0.5 m/s – 0.75 m/s (High Speed for Long Rise) |
| Duty Cycle | Continuous (20-24 hours/day) |
| Braking | Dual, Redundant Safety and Service Brakes |
| Corrosion Resistance | Enhanced Coating and Sealing for Humid/Dusty Tunnels |
| Life Expectancy | Minimum 30 Years of Service Life |
Product Advantages
Why choose Tenau elevators?
Highest Safety Under Heavy Load
Redundant and oversized braking and monitoring systems prevent overspeed, runaway, or reversal, which are critical risks on steep, long-rise units.
Unmatched Crowd Throughput
High running speeds and extra-wide steps ensure maximum Passenger Per Hour (PPH) capability, efficiently clearing platforms and preventing congestion.
Product Features
Innovative technology, superior experience
- Anti-Reversal Device: A crucial mechanical safety feature on steep units that automatically locks the drive shaft to prevent backward movement in case of drive system failure.
- Centralized Lubrication System: Automatically pumps lubricant to critical chain and gear components, reducing manual labor and ensuring continuous, precise lubrication.
- Specialized Step Skirts: Highly resilient skirt panels and brushes designed to resist the damage caused by heavy, often abrasive, contact from commuters and luggage.
Product Comparison
| Characteristic | Metro/Subway Escalator | High-Traffic Airport Escalator |
| Rise Focus | Long/Steep Vertical Distances | Short/Moderate Rise, Focus on Horizontal Connections |
| Environment | Dusty, Underground Tunnels, Harsh Use | Clean, Controlled Terminal Environment |
| Speed Focus | Optimizing Long-Distance Travel Time | Optimizing Safety for Luggage/Carts |
| Step Material | Extra-Heavy Duty, Corrosion-Resistant | Durable, Aesthetic Aluminum |
| Primary Threat | Component Fatigue, Brake Failure, Dust/Debris | Luggage Cart Misuse, High Step-Off Risk |
Installation Process
Standardized installation, efficient and worry-free
1. Site Inspection (1-3 days)
Professional engineers will visit your site to measure and assess the building structure and power supply conditions, and provide feasibility analysis and preliminary solutions.
2. Solution Design (3-5 days)
We offer customized design solutions based on client needs, including elevator specifications, interior design style, and installation location, and provide 3D renderings.
3. Shaft Preparation Guidance
Provide detailed shaft construction drawings and technical guidance to ensure that the civil engineering meets the installation requirements.
4. Equipment Installation (3-7 days)
A professional installation team will carry out on-site construction and modular assembly to minimize the impact on residential life.
5. Debugging and Testing (1-2 days)
Comprehensive system debugging and safety performance testing were conducted to ensure that all indicators met international standards.
6. Use Training + Delivery
Operation training, document handover, activation of remote monitoring service, and formal delivery for use.
Application Scenarios
Suitable for a variety of residential environments
Deep Underground Stations
Used to move thousands of passengers between the street level, ticketing halls, and deep-set train platforms.
Major Railway Terminals
Handles the intercity traveler flow between concourses, platforms, and public transport access points.
Factors To Consider When Choosing Elevator
Comprehensive assessment, wise choice
Technical Factors
- Pit and Machine Room Layout: Designing the machine space to allow sufficient working clearance for the installation and servicing of oversized drive units and controllers.
- Water/Debris Management: Implementing highly effective drainage systems, sump pumps, and debris separation units at the pit to prevent foreign material buildup.
- Structural Deflection Limit: Specifying extremely low structural deflection tolerances for the long truss to maintain precise alignment of the chain and tracks.
Usage Factors
- Security Integration: Installing vandal-resistant access panels and control boxes to protect critical components from misuse and tampering in public areas.
- Component Stocking: Maintaining a dedicated inventory of critical, long-lead-time spare parts (e.g., drive shafts, step chains) to minimize non-operational time.
- Environmental Cleaning: Developing specific chemical and mechanical cleaning protocols to combat brake dust, fine metallic debris, and moisture ingress.
Frequently Asked Questions
Questions you may be interested in
Reversal is a catastrophic failure mode on long, steep units, where the weight of the passengers causes the escalator to run backward. Redundant brakes and anti-reversal devices are essential to prevent this failure.
Most metro systems require a backup power source or an auxiliary drive unit to ensure that the escalator can at least operate at a slow speed for passenger egress during a power outage.
The noise often comes from the friction of the steps and chain on the tracks under immense load, combined with the powerful, continuously running drive motor in an echo-prone tunnel environment.
About Company
Intelligent elevator systems are redefining the industry model.
Smart Customization
Tenau Elevator continues to create value that exceeds customer expectations, meeting higher customer needs through high-end customization services and realizing customized solutions such as self-configuration and personalized decoration.
Smart Manufacturing
Leveraging Industry 4.0 manufacturing systems, Tenau Elevator has implemented intelligent production and quality traceability systems to ensure product quality and controllable management.
Intelligent Interaction
Beyond just passenger space, the Tenau elevator will integrate more intelligent interactive experiences, making it fun, entertaining, and interactive.
Intelligent Services
By leveraging the internet and the Internet of Things to establish an intelligent service system, Tenau Elevator will provide customers with remote services anytime, anywhere to solve user problems.
Our Commitment
Tenau Elevator (China) Co., Ltd. is professional China Metro/Subway Escalator manufacturers and Metro/Subway Escalator company, dedicated to providing customized solutions for the market and our customers. While markets, applications, and customers vary, we share a unique philosophy that guides our clients to success. We will respond promptly and patiently to any customer questions or feedback; we will respond promptly to any customer inquiries with more professional and reasonable prices; for any new product requests, we will engage in professional communication with our clients, listen to their opinions, and provide useful suggestions for product development; and for any customer orders, we will complete them quickly and with high quality. We offer Metro/Subway Escalator for sale.
We are committed to solving every problem, no matter how mundane it may seem. We will always work with you. You will find that we speak your language and understand your technical issues. This is why we have been able to successfully cooperate with clients from nearly 60 countries for many years.
Get Free Elevator Design Solutions
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