TENAU Smart Elevator

Integrated heavy-duty vertical and horizontal transport systems essential for high-volume, long-distance pedestrian movement in mass transit facilities.

  • Seamless Transfer Efficiency
  • High Structural Load Capacity
  • Coordinated System Control
Tenau Elevator

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Product Overview

Intelligent customization redefines vertical transportation

Tenau Elevator

This term describes the combined system of escalators and Moving Walkways (also known as Autowalks or Travelators) found in large transit environments. The goal is to provide a comprehensive, comfortable, and reliable means of covering both long horizontal distances (Moving Walkway) and significant vertical changes (Escalator). The integration requires that the speeds of the two systems are often matched (≈0.5 m/s) where they feed into one another, creating a smooth, continuous pedestrian flow without requiring passengers to constantly readjust their pace.

Moving walkways themselves are horizontal, continuous conveyor systems using flat, heavy-duty pallets. In transit and airport settings, they are built to the same heavy-duty standard as escalators, capable of near-constant operation under high load. They are critical for connecting distant subway line platforms or transferring passengers between major sections of a terminal, reducing walking fatigue and travel time across hundreds of meters. Both components require robust structure and redundant safety monitoring due to their public, mission-critical nature.

CE Certification
ISO 9001
60+ Countries
40 years of Experience

Basic Product Parameters

Diverse options to meet the needs of different families

Walkway TypePallet-Based Continuous Conveyor
Walkway LengthUp to 150 meters (Single Unit)
System Speed0.5 m/s (Standard for Transit/Airports)
Incline Option0∘ (Flat) to 6∘ (Ramped Autowalk)
Safety FeatureStep/Pallet Gap Monitoring, Comb Plate Switches
Design IntegrationMatched Speed and Landing Interface Geometry

Product Advantages

Why choose Tenau elevators?

Reduces Walking Fatigue

Moving walkways significantly shorten perceived and actual travel time over long horizontal distances, improving the user experience in large terminals and stations.

Accelerates Inter-Platform Transfer

Coordinated placement and speed of both components ensure a rapid and seamless transfer of thousands of people between different transit lines or terminal gates.

Product Features

Innovative technology, superior experience

  • Continuous System Synchronization: The control system monitors the operational status of adjacent escalators and walkways, potentially slowing down one if the other is operating at a reduced speed.
  • Modular Design for Walkways: Pallet-based construction allows for easier replacement of individual damaged pallets without requiring a complete dismantling of the system.
  • Emergency Stop Redundancy: Multiple, clearly marked emergency stop buttons along the entire length of the walkway and both escalator landings.
Tenau Elevator

Product Comparison

CharacteristicMoving Walkway (Autwalk)High-Traffic Escalator
Movement AxisHorizontal or Low Incline (≤6∘)Vertical (Steep Incline 30∘/35∘)
Pallet/StepFlat Pallets (Ideal for Luggage/Carts)Steps (Prevents Runaway on Incline)
Safety Risk FocusSide-Exit Risk, Misuse, Item EntrapmentRunaway/Reversal, Step Edge Trips
Load HandlingHeavy Static Load over Long DistanceHeavy Dynamic Load over Vertical Rise
Aesthetic RoleClear Sightlines (often low profile)Visible Vertical Connector

Installation Process

Standardized installation, efficient and worry-free

1. Site Inspection (1-3 days)

Professional engineers will visit your site to measure and assess the building structure and power supply conditions, and provide feasibility analysis and preliminary solutions.

2. Solution Design (3-5 days)

We offer customized design solutions based on client needs, including elevator specifications, interior design style, and installation location, and provide 3D renderings.

3. Shaft Preparation Guidance

Provide detailed shaft construction drawings and technical guidance to ensure that the civil engineering meets the installation requirements.

4. Equipment Installation (3-7 days)

A professional installation team will carry out on-site construction and modular assembly to minimize the impact on residential life.

5. Debugging and Testing (1-2 days)

Comprehensive system debugging and safety performance testing were conducted to ensure that all indicators met international standards.

6. Use Training + Delivery

Operation training, document handover, activation of remote monitoring service, and formal delivery for use.

Application Scenarios

Suitable for a variety of residential environments

Long Transfer Tunnels in Subway Systems

Utilized to cover the often 100-300 meter transfer distance between physically separated subway lines, minimizing transfer time.

Airport Terminal Connections

Installed in long concourses or bridges to quickly move passengers between the main terminal and satellite gate areas.

Factors To Consider When Choosing Elevator

Comprehensive assessment, wise choice

Technical Factors

  • Noise and Vibration Control: Implementing additional noise dampening measures in the truss structure to minimize operating noise over the long walkway lengths.
  • Foundation and Structural Support: Ensuring sufficient intermediate support for the walkway truss, especially for very long spans or installations above ground.
  • Walkway Pallet Monitoring: Employing sensors to detect any misalignment or breakage of the continuous pallet system, triggering an immediate safety stop.

Usage Factors

  • Emergency Lighting: Ensuring robust, independent emergency lighting is installed along the entire length of the walkway for safe evacuation during a power outage.
  • Cleaning Protocol: Establishing a frequent, deep cleaning schedule for the pallet grooves and comb plates to prevent the accumulation of debris and maintain safety.
  • Public Security: Deploying security personnel or visual aids (CCTV) to discourage children and others from playing or running on the walkway.

Frequently Asked Questions

Questions you may be interested in

Is it better to walk or stand on a moving walkway?

Walking is permitted and further reduces travel time. However, standing users must hold the handrail for stability, especially when approaching the end of the walkway.

Can a walkway be installed outdoors?

Yes, specialized outdoor-rated walkways feature sealed motors, enhanced corrosion-resistant materials, and often drainage systems or heating elements to handle rain, snow, and extreme temperatures.

What is the maximum incline for a moving walkway?

Moving walkways used for horizontal transport are typically flat (0∘). When used for a slight vertical change, the maximum slope is generally limited to 6∘ to maintain passenger stability.

About Company

Intelligent elevator systems are redefining the industry model.

Smart Customization

Tenau Elevator continues to create value that exceeds customer expectations, meeting higher customer needs through high-end customization services and realizing customized solutions such as self-configuration and personalized decoration.

Smart Manufacturing

Leveraging Industry 4.0 manufacturing systems, Tenau Elevator has implemented intelligent production and quality traceability systems to ensure product quality and controllable management.

Intelligent Interaction

Beyond just passenger space, the Tenau elevator will integrate more intelligent interactive experiences, making it fun, entertaining, and interactive.

Intelligent Services

By leveraging the internet and the Internet of Things to establish an intelligent service system, Tenau Elevator will provide customers with remote services anytime, anywhere to solve user problems.

Our Commitment

Tenau Elevator (China) Co., Ltd. is professional China Metro/Subway Escalator and Moving Walkway manufacturers and Metro/Subway Escalator and Moving Walkway company, dedicated to providing customized solutions for the market and our customers. While markets, applications, and customers vary, we share a unique philosophy that guides our clients to success. We will respond promptly and patiently to any customer questions or feedback; we will respond promptly to any customer inquiries with more professional and reasonable prices; for any new product requests, we will engage in professional communication with our clients, listen to their opinions, and provide useful suggestions for product development; and for any customer orders, we will complete them quickly and with high quality. We offer Metro/Subway Escalator and Moving Walkway for sale.

We are committed to solving every problem, no matter how mundane it may seem. We will always work with you. You will find that we speak your language and understand your technical issues. This is why we have been able to successfully cooperate with clients from nearly 60 countries for many years.

Get Free Elevator Design Solutions

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