TENAU Smart Elevator
Extremely durable vertical transport built for constant, high-stress operation and heavy, continuous passenger loading in demanding public infrastructure.
- Robust Structure and Drive System
- High Load Rating and Duty Cycle
- Resistance to Environmental Stress
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Product Overview
Intelligent customization redefines vertical transportation
The Heavy-Duty Escalator is the pinnacle of vertical transport resilience, designed for environments that demand 24/7 operation and resistance to constant, high-volume passenger flow and environmental wear. They are commonly found in subway systems, train stations, and major public facilities. Unlike standard commercial models, every component, from the truss to the steps and chains, is over-engineered using thicker gauge steel, more powerful motors, and larger, sealed bearings. The key performance indicator is the duty cycle—the ability to run continuously under full rated load for extended periods without overheating or premature wear.
To handle the immense forces involved in long, steep climbs (common in metro stations), the drive systems are often supplemented with auxiliary braking mechanisms, and the steps are built to resist deflection and impact. Maintenance access and component longevity are primary design factors, as downtime can severely impact public services. They also incorporate enhanced safety features, such as more robust skirt brushes, specialized step-chain monitors, and redundancy in the braking system.
Basic Product Parameters
Diverse options to meet the needs of different families
| Rated Load | Up to 13,500 people per hour (PPH) |
| Construction Material | Heavy Gauge Steel Truss (Structural Frame) |
| Drive System | High-Torque, Oversized Motor with Redundant Braking |
| Step Material | Die-Cast Aluminum with Reinforced Ribbing |
| Duty Cycle | Continuous 20-24 Hour Operation |
| Lifespan Target | 30+ Years (with proper maintenance) |
Product Advantages
Why choose Tenau elevators?
Superior Structural Durability
Oversized components and robust construction ensure the escalator can reliably handle constant, heavy peak-hour traffic for decades in public service environments.
Minimized Maintenance Downtime
Built with high-quality, long-life components that require less frequent parts replacement and simplify maintenance access, maximizing public availability.
Product Features
Innovative technology, superior experience
- Reinforced Handrail System: Uses heavy-duty, reinforced belts and robust drive wheels to withstand frequent user force and prevent slippage.
- Environmental Sealing: Critical components (drive unit, controllers) are often sealed or enclosed to protect against moisture, dust, and debris common in transit environments.
- Step Chain Safety Monitor: Dedicated sensors continuously monitor the elongation and tension of the step chain, alerting technicians to potential failure well before a breakdown occurs.
Product Comparison
| Characteristic | Heavy-Duty Escalator | Shopping Mall Escalator |
| Truss/Structure | Extra-Heavy Gauge Steel, Minimal Deflection | Standard Steel Gauge, Optimized for Aesthetics |
| Design Life | 30+ Years of Continuous Use | 20 Years of Intermittent Use |
| Motor Sizing | Oversized for High-Torque, Continuous Load | Sized for Standard Intermittent Load |
| Noise Level | Higher (Functional noise acceptable) | Lower (Acoustic design important) |
| Safety Monitoring | Advanced Sensor Redundancy (Chain, Brake, Step) | Standard Safety Features |
Installation Process
Standardized installation, efficient and worry-free
1. Site Inspection (1-3 days)
Professional engineers will visit your site to measure and assess the building structure and power supply conditions, and provide feasibility analysis and preliminary solutions.
2. Solution Design (3-5 days)
We offer customized design solutions based on client needs, including elevator specifications, interior design style, and installation location, and provide 3D renderings.
3. Shaft Preparation Guidance
Provide detailed shaft construction drawings and technical guidance to ensure that the civil engineering meets the installation requirements.
4. Equipment Installation (3-7 days)
A professional installation team will carry out on-site construction and modular assembly to minimize the impact on residential life.
5. Debugging and Testing (1-2 days)
Comprehensive system debugging and safety performance testing were conducted to ensure that all indicators met international standards.
6. Use Training + Delivery
Operation training, document handover, activation of remote monitoring service, and formal delivery for use.
Application Scenarios
Suitable for a variety of residential environments
Underground Metro and Subway Stations
Provides vertical access for millions of daily riders, often covering steep and long vertical rises in underground tunnel environments.
Stadiums and Convention Centers
Manages the sudden, immense surge of crowd traffic at the beginning and end of major events, often exceeding 10,000 PPH in short periods.
Factors To Consider When Choosing Elevator
Comprehensive assessment, wise choice
Technical Factors
- Step Chain Strength: Specifying the required breaking strength and fatigue limit of the step chain to ensure longevity under calculated maximum dynamic load.
- Foundation and Pit Design: Ensuring the supporting structure can handle the immense static and dynamic loads of the extra-heavy machinery and long truss spans.
- Braking System Redundancy: Requiring dual independent braking systems (service brake and emergency brake) capable of safely stopping a fully loaded, high-speed escalator.
Usage Factors
- Cleaning Protocol: Establishing a rigorous schedule for cleaning the internal mechanisms, steps, and combs, focusing on removing dust and debris common in high-traffic public areas.
- Energy Consumption vs. Running Cost: Balancing the high-power demand against the necessity of constant operation and high throughput (energy saving is secondary to reliability).
- Preventative Maintenance Schedule: Implementing a strict, deep preventative maintenance program (often weekly) to inspect and lubricate critical components before failure.
Frequently Asked Questions
Questions you may be interested in
Heavy-duty steps use thicker, stronger die-cast aluminum with deeper reinforcement ribs and have reinforced step wheels and axles to prevent fatigue and bending under constant stress.
Often, no. Because the primary application is constant, high-traffic flow (e.g., peak subway hours), the energy savings from auto-start/stop do not justify the added wear and safety risks of frequent acceleration/deceleration.
While most are under 20 m, Heavy-Duty Escalators can be engineered to rise over 100 meters in deep underground metro systems, requiring immense motor power.
About Company
Intelligent elevator systems are redefining the industry model.
Smart Customization
Tenau Elevator continues to create value that exceeds customer expectations, meeting higher customer needs through high-end customization services and realizing customized solutions such as self-configuration and personalized decoration.
Smart Manufacturing
Leveraging Industry 4.0 manufacturing systems, Tenau Elevator has implemented intelligent production and quality traceability systems to ensure product quality and controllable management.
Intelligent Interaction
Beyond just passenger space, the Tenau elevator will integrate more intelligent interactive experiences, making it fun, entertaining, and interactive.
Intelligent Services
By leveraging the internet and the Internet of Things to establish an intelligent service system, Tenau Elevator will provide customers with remote services anytime, anywhere to solve user problems.
Our Commitment
Tenau Elevator (China) Co., Ltd. is professional China Heavy-Duty Escalator manufacturers and Heavy-Duty Escalator company, dedicated to providing customized solutions for the market and our customers. While markets, applications, and customers vary, we share a unique philosophy that guides our clients to success. We will respond promptly and patiently to any customer questions or feedback; we will respond promptly to any customer inquiries with more professional and reasonable prices; for any new product requests, we will engage in professional communication with our clients, listen to their opinions, and provide useful suggestions for product development; and for any customer orders, we will complete them quickly and with high quality. We offer Heavy-Duty Escalator for sale.
We are committed to solving every problem, no matter how mundane it may seem. We will always work with you. You will find that we speak your language and understand your technical issues. This is why we have been able to successfully cooperate with clients from nearly 60 countries for many years.
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