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After Service

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Maintenance & Repair Service

Purchasing an elevator is not the end; ensuring its stable operation for the next 10 or even 20 years is the key. Tianao Elevator provides professional repair and maintenance services for customers across multiple countries and regions.

Remote Intelligent Diagnosis

Every Tianao Elevator connected to the system supports real-time remote monitoring. Our technical team can read fault codes and analyze root causes remotely. Most issues can be resolved quickly via remote guidance, saving you travel expenses and time costs.

Spare Parts Supply

Backed by our smart factory and self-operated logistics system, we deliver a fast response from order placement to shipment for commonly used spare parts. Via dedicated international shipping lines, core components can be promptly delivered to major ports, ensuring the stable operation of overseas projects.

Original Factory Parts

We strictly follow the ISO9001 quality management system. All replacement parts are genuine original Tianao components, fully compatible with your elevator system.

Multilingual Maintenance Support

Professional multilingual service is available for maintenance and after-sales support, delivering smooth and barrier-free service communication for global customers.

  • TEL

    Mobile: +86-18601458867
    Phone: +86-512-65059883

  • email

    General Inquiries：export@tenau.com.cn
    After-Service Support：sales_support@tenau.com.cn

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